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1- What kind of payment do you accept?
Paypal, Visa, Mastercard, American Express, Discover.
2- Where do I mail my payment to?
We suggest you complete the checkout at the end of the listing or from the email you receive immediately following the listing. PH 414-282-1380
3- May I call you with credit card information?
We suggest you go through the online checkout to complete the transaction with secure credit card payment.Using our checkout will give you the fastest order turnaround. However you may also call with cc payment at 414-282-1380.
4- What happens if the item is damaged or defective.?
We will replace all damaged and defective items with the same. Digital media is easy to copy so under no circumstances will we refund a non defective CD or DVD that has been opened. You may return factory sealed product for refund.
5- Can you declare my item as a gift for customs and declare a lower value?
Sorry, we are a business and are required to list all items as merchandise. It is illegal to declare a lower value, so we will need to list the actual price you paid. We don't like to pay taxes anymore than you do but that is the law.
6- What are your shipping charges?
US Postage First class : $2.99 first item. $2.99 each additional item. Box sets ship for $2.99 in USA by Media Mail.(Box sets will be higher for UPS, Priority and First Class.)
US Postage Priority: $7.95 first item. $1.00 each additional item. (box sets will be higher)
UPS Ground: $7.95 first item. $1.00 each additional item. (box sets will be higher)
Foreign Airmail: $7.95 first item. $2.00 each additional item. (box sets will be higher)
Other shipping options available through checkout. We offer optional insurance. For USA it is $1.50 total order. For foreign orders is is $2.00 per item.
7- Is this item a copy or bootleg?
Absolutely not. Everything we sell is new factory stock (unless noted as a used item). Please be aware that some import CDs and DVDs are not sealed when we receive them. Under no circumstances do we sell copies or bootlegs.
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